Charter Senior Living Of Woodbridge

The Linden at Woodbridge has received mixed reviews from residents and their families. Many have praised the community for its friendly and attentive staff, spacious rooms, and variety of activities. The food is generally well-received, with some residents appreciating the ability to choose their meals. The facility's proximity to family members and its ability to provide different levels of care, from independent living to memory care, are also seen as major advantages. However, some reviewers have raised concerns about the cleanliness of the facility, particularly in the housekeeping department. There have been complaints about the conditions of the rooms, with some noting that the floors are often sticky and dirty. Some reviewers also expressed dissatisfaction with the personal care provided, such as hair and face care. Communication issues have also been raised, with some families feeling that the nursing staff is not responsive to emails and calls. There have also been complaints about the facility's billing practices, with some reviewers claiming that they were still being billed even after their loved ones had moved out. Despite these criticisms, many reviewers have expressed gratitude for the care their loved ones have received at The Linden at Woodbridge. They appreciate the medical staff's availability, the delivery of prescriptions to the residents' rooms, and the peace of mind these services provide.