Portola Gardens

350 University Street, San Francisco, CA 94134


For residents and staff
(415) 337-1587
For pricing and availability
(855) 866-7661

Community insights for Portola Gardens

Trust and Safety

Highly rated for dining services

This community is in the top 7% for meals & dining among other similar communities.

Pricing for Portola Gardens

Pricing starts from

Your monthly costs at Portola Gardens will vary depending on room type and the level of care needed. Click the button below to connect with your Seniorly Local Advisor for more accurate pricing.

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About Portola Gardens

Portola Gardens, a large assisted living and memory care community located in the beautiful city of San Francisco, California, offers a wide range of care and medical services for its residents. The community is dedicated to providing a high level of care, ensuring a comfortable and supportive environment for those in need of assistance with various daily activities and medical needs.

One of the key features of Portola Gardens is its comprehensive care services, which include 12-16 hour nursing care, coordination with health care providers, diabetes care, administering insulin injections, Parkinson's care, and assistance with behavioral issues. The community also offers a respite program, hospice waiver, and accepts incoming residents on hospice. Furthermore, medication management, activities of daily living assistance, assistance with bathing, dressing, and transfers are provided, along with 24-hour supervision.

Portola Gardens is committed to catering to the special dietary needs of its residents, such as those with diabetes. The community features a 24-hour call system, transportation arrangement, mental wellness program, and specialized memory care programming for those with mild cognitive impairment.

In addition to the extensive care services, Portola Gardens also offers non-care services to enhance the quality of life for its residents. These services include transportation to doctor's appointments, housekeeping and linen services, scheduled daily activities, community-sponsored activities, move-in coordination, community operated transportation, fitness programs, concierge services, resident-run activities, and planned day trips.

With an average pricing of $5,595 and rent starting from $3,695, Portola Gardens is competitively priced compared to the average pricing of similar properties in the city, which is $5,500. The community is also conveniently located near various amenities, such as Walgreens Pharmacy, which is only 1.3 miles away. Residents can also find a nearby worship place at a distance of 2.3 miles, while the popular Sightglass Coffee serves as both a nearby restaurant and café, also situated 2.3 miles away.

In summary, Portola Gardens is an exceptional assisted living and memory care community in San Francisco, California, that provides a wide range of care and medical services for its residents. With a focus on personalized care, special dietary needs, and a variety of non-care services, Portola Gardens offers a comfortable and supportive environment for its residents to thrive.

Care at Portola Gardens

Care types offered

Health care services

  • Mild cognitive impairment
  • Activities of daily living assistance
  • Medication management

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James Johnston
James Johnston
San Francisco Seniorly Advisor
  • Serves in San Marcos, CA
  • 4.3 (3 reviews)
  • Families helped: 744
  • 6 years of experience
  • Need help sooner?
    Call us at (855) 866-7661

    Reviews of Portola Gardens

    Seniorly Community Score
    Based on Seniorly's proprietary scoring, including 11 reviews across the web
    What families are saying
    Portola Gardens has received mixed reviews from residents and their families. Some praised the facility for its beautiful exterior and interior, cleanliness, and the range of activities available for residents. They also appreciated the staff's friendliness, professionalism, and attentiveness. The food was also commended, with one reviewer stating that it smelled like Thanksgiving Day. Some reviewers noted significant improvements in their loved ones' health and well-being after moving to Portola Gardens. However, others had negative experiences, citing issues with communication and transparency from the staff. One reviewer claimed that their husband was lost and is now a cold case with the Department of Justice. Another reviewer was dissatisfied with the old rooms and the smell of the facility. Some found the cost to be high, although others felt it was reasonable for the level of care provided. Overall, while many reviewers had positive experiences and would recommend Portola Gardens, others had serious concerns about the facility's management and care.
    AI-generated summary from the text of family reviews across the internet. Contact a Seniorly representative for more info about reviews.
    Care Services
    Dining Services
    Resident Satisfaction

    Reviews left on Seniorly
    Overall rating
    Leanne B
    December 2023
    Portola Gardens Assisted Living in San Francisco has been the biggest gift to our sister and family. After a near death accident which left our sister with a permanent brain injury, we searched for the perfect facility that would meet her physical, mental and social needs. Our family is beyond grateful for the exquisite care our sister is receiving from the nursing staff, the activities coordinators and especially Lynda Connelly who has been a pillar of support and professionalism alongside the rest of the Executive & Business Staff. As Powers of Attorney for our sister, we are thankful for the loving, mindful, efficient and consistent care our sister receives and love the amount of time Portola Gardens puts into the wellbeing and socializing of their Residents with quality activities and homemade healthy food! If you need to locate your loved one into a facility, Portola Gardens and its beautiful grounds is a beautiful place! Thank you!
    ... Read More

    Amenities at Portola Gardens

    Room amenities

    • Air conditioning
    • Telephone

    Community amenities

    • Fitness programs
    • Scheduled daily activities
    • Movie nights

    Community services

    • Housekeeping
    • Concierge
    • Move-in coordination

    Dining services

    • Dining room
    • Diabetes diet
    • Restaurant-style dining

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    Licensing for Portola Gardens

    Portola Gardens is licensed by the state of California
    License #:
    License status:
    Total licensed capacity:

    Seniorly Neighborhood Insights

    What you need to know for San Francisco, CA (94134)

    Total population: 43,189

    39% of population is 50+ years old, 17% is 65+ years old

    Median income: $80,319

    The poverty rate is 1% lower for this region compared to the California state average, which is 12%


    8% of population identify themselves as Black, 56% as Asian, 23% as Hispanic, and 16% as White

    Helpful resources

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    Seniorly is not affiliated with the owner or operator(s) of Portola Gardens. A verified owner or operator has claimed this community. For exact details, connect to a Seniorly Local Advisor in San Francisco by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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