Portola Gardens

Portola Gardens is a historic facility in San Francisco that offers assisted living and memory care services. The facility is praised for its friendly and accommodating staff, who are described as responsive, knowledgeable, and attentive to individual needs. The facility offers a range of activities and services, including transportation to doctor's appointments and a garden for residents to enjoy. The facility also has a large backyard and several activity rooms. However, some reviewers noted that the building is old and could use an overhaul, with some describing it as having an institutional feel. Some also mentioned that the rooms are small and outdated. The facility's cleanliness received mixed reviews, with some finding it clean and others not. The food was generally well-received, with one reviewer comparing the smell to Thanksgiving day. The facility's pricing was described as a little high, but some found it reasonable for the level of care provided. There were a few negative reviews, including one about a resident who was lost and another about a lack of timely communication from the staff. Overall, many reviewers recommended Portola Gardens for its caring staff and range of services.