Atria Glendale

The reviews for Atria Glendale, formerly Sage Glendale present a mixed picture, highlighting both positive and negative aspects of the facility. On the positive side, many reviewers praise the facility's beautiful and safe environment, friendly and caring staff, and a wide range of activities and amenities. The dining options are frequently mentioned as excellent, with some residents particularly enjoying the food. The staff, including individuals like LaShan, Robin, Angela, and Jayden, are often described as personable, informative, and dedicated to resident care. The community is noted for being welcoming and supportive, with activities that are fun and creative. However, there are significant criticisms as well. Some reviewers report issues with communication, particularly with management and administrative staff, leading to frustrations over unaddressed concerns and billing errors. There are complaints about staff turnover, which affects the consistency of care and relationships between residents and caregivers. A few reviews mention neglect, especially in the Memory Care unit, and express concerns about the adequacy of care and supervision. Additionally, some residents and their families feel that the facility is understaffed and that the quality of services does not match the cost. The transition to new ownership has also been problematic for some, with poor communication and increased costs causing dissatisfaction. Overall, while Sage Glendale is appreciated for its environment and some aspects of its service, there are notable areas for improvement, particularly in communication, staffing, and management practices.