Brookdale Chenal Heights

Brookdale Chenal Heights is a highly recommended assisted living facility. Many reviewers praised the facility for its cleanliness, spacious rooms, and homey atmosphere. The staff is described as friendly, caring, and attentive, with some staff members being singled out for their exceptional service. The facility's food is generally well-received, with some reviewers noting that it is excellent and others stating that it has improved over time. Activities are plentiful and varied, including outings, games, and church services. The facility's memory care unit is also praised, although one reviewer noted that it is a small area with limited outside access. Some reviewers mentioned high staff turnover and understaffing as issues, but overall, the staff is seen as professional and caring. The facility's management is generally well-regarded, with one reviewer praising the executive director for their high expectations and involvement in resident care. However, some reviewers expressed dissatisfaction with the facility's billing process and the state of some facilities. Despite these issues, many reviewers stated that they would recommend Brookdale Chenal Heights to others. The facility's location, close to downtown Little Rock, was also seen as a plus. However, some reviewers noted that the facility is expensive, and one reviewer had a negative experience with a theft incident.