Courtyard at Jamestown Assisted & Senior Living

The Courtyard at Jamestown Assisted Living has received mixed reviews from residents and their families. Many praised the facility for its beautiful environment, delicious food, and friendly staff. They appreciated the variety of activities offered and the personalized care levels. Some residents felt truly loved and well cared for, and enjoyed the sense of community. The facility was also commended for its cleanliness and well-maintained grounds. However, some reviewers expressed dissatisfaction with the facility's rules and staffing levels. There were complaints about residents having to wait for long periods for assistance, and some felt the facility was understaffed. One reviewer had a negative experience with the dining hall reservation system, feeling that the staff was rigid and unkind in enforcing the rules. A few reviewers also raised concerns about the care provided in the memory care unit, with one stating that their loved one's physical condition deteriorated during their stay. Another reviewer felt that the sales process was misleading, with the pricing and availability changing drastically from what was initially discussed. Despite these criticisms, many reviewers would still recommend Courtyard at Jamestown Assisted Living to others, citing its high-quality amenities, friendly atmosphere, and dedicated staff. However, some advised potential residents and their families to thoroughly research the facility before making a decision.