Bridges® By Epoch At Pembroke

Bridges by EPOCH at Pembroke is a highly recommended facility for senior care. The facility is praised for its cleanliness, beautiful decorations, and its relatively new status, being only about five years old. The staff is experienced, involved, and caring, making both the residents and their families comfortable. The facility offers a variety of daily activities, including physical activities, music therapy, and mental therapy. The food is described as good and adequate, with hot soup served for most meals. However, there is a concern about the facility's communication regarding Covid-19 outbreaks. Some reviewers mentioned that they were only informed about outbreaks after entering the facility. Employees of the facility also left positive reviews, describing it as a great place to work where everyone is treated like family. The management team is praised for their care for both patients and their families. The facility is also commended for its attention to detail and the quality of care provided to the residents. Many reviewers expressed relief and peace of mind knowing their loved ones are safe and well taken care of at Bridges by EPOCH at Pembroke. Despite the high praise, one reviewer mentioned that the staff was not friendly to other agencies coming in and that some nurses were rude. However, this seems to be an isolated incident as most reviews are overwhelmingly positive.