Arbors at Dracut

The Arbors at Dracut has received overwhelmingly positive reviews from residents and their families. The facility is praised for its beautiful, clean, and comfortable environment, with spacious apartments and well-maintained grounds. The staff is consistently described as compassionate, caring, attentive, and professional. The management team, particularly Jonathan and Kellie, are commended for their responsiveness and dedication to residents' well-being. The Arbors offers a variety of activities and amenities, including a dining area, library, theater, and beauty shop. The food is described as delicious and nutritious, and the activities are engaging and varied. The facility's location, next to a pharmacy, urgent care, and future nursing facility, is seen as a major advantage. The Arbors' memory care unit, Reflections, is particularly praised for its loving and engaging environment. The Resident Ambassador program, where a resident helps a new resident settle in, is also highly appreciated. The facility's communication with families is commended, with regular newsletters and easy accessibility for questions and guidance. The safety and security measures in place are also appreciated. However, one negative review mentioned theft by staff at The Arbors of Stoneham, a different location. Overall, The Arbors at Dracut is highly recommended for its exceptional care, welcoming environment, and dedicated staff.