The Residence At Boylston Place

Boylston Place has received mixed reviews from residents and their families. Many praise the facility for its welcoming and friendly staff, excellent food, and a variety of activities. They appreciate the safe and comfortable environment, and the quality of life improvement it has brought to their loved ones. Some residents have lived there for several years and have expressed satisfaction with the services provided, including regular cleaning and maintenance. However, there are also negative reviews, with some accusing the facility of neglect and poor patient care. Complaints include unresponsive staff, medication errors, and unsanitary conditions. Some reviewers have also mentioned a high turnover of directors and staff, and a lack of professionalism. Despite these criticisms, some residents and their families have had positive experiences at Boylston Place, praising the facility for its professionalism, customer service, and hospitable environment. They have also commended the staff for their care and attention. In conclusion, while many residents and their families are happy with the services provided at Boylston Place, others have raised serious concerns about the quality of care.