Heritage Woods of Charleston

480 West Polk Avenue, Charleston, IL 61920
Assisted Living

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For residents and staff
(217) 345-4900
For pricing and availability
(217) 629-5051

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Last updated Apr 24, 2025

About Heritage Woods of Charleston

Heritage Woods of Charleston is an Assisted Living community in the Charleston area. Estimated costs for this community start at $4,260, which is lower than the cost of care in the Charleston area of $5,225.

Heritage Woods of Charleston offers a welcoming and vibrant senior living community that prioritizes health, wellness, and independence. Nestled in a serene neighborhood, the community is surrounded by an array of amenities that contribute to a fulfilling lifestyle. Residents have access to a 24-hour call system, supervision, and assistance with daily activities such as bathing, dressing, and medication management. The community's caring staff is dedicated to providing personal attention to ensure safety and comfort for all residents.

The neighborhood surrounding Heritage Woods is rich in conveniences that enhance the quality of life for its residents. Just a short distance away, Charleston Family Practice offers accessible healthcare services. For pharmaceutical needs, Walgreens is conveniently located less than a mile from the community. Additionally, spiritual needs are met with the nearby Immanuel Lutheran Church, located just half a mile away.

Residents of Heritage Woods benefit from a supportive and engaging environment, with opportunities to participate in community-sponsored activities, movie nights, and resident-run events. The community also provides transportation arrangements, ensuring residents can enjoy outings and appointments with ease. With walking paths, a barber/salon, and a garden, Heritage Woods of Charleston is designed to offer a comfortable and enjoyable living experience. Residents are encouraged to maintain their independence while receiving the support they need, making it a truly special place to call home.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for Heritage Woods of Charleston

starts from
$4,260/mo
Estimated starting prices by room type
Shared Bedroom$4,260/mo
Private Room$4,960/mo

Your monthly costs at Heritage Woods of Charleston will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

Reviews for Heritage Woods of Charleston

8
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 67 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
Heritage Woods of Charleston receives mixed reviews from residents and their families. Many praise the facility for its friendly and caring staff, clean environment, and variety of activities, including exercise programs, bingo, and outings. Residents appreciate the three daily meals, snacks, and the option for staff-assisted laundry. The facility is described as welcoming, with a supportive community atmosphere and a dedicated activities director. Some residents have lived there for over two years and express satisfaction with the nursing care and overall living experience. However, there are significant concerns about the quality of care and staffing issues. Some reviews mention poor nursing care, with instances of medication errors and inadequate assistance with medical needs. The facility is criticized for being understaffed, particularly with CNAs, leading to inconsistent care and high staff turnover. Complaints about food quality, minimal housekeeping, and lost laundry are also noted. A few reviews highlight serious safety concerns, such as a lack of working life line buttons and theft from residents' rooms. While some families and residents are pleased with their choice, others express disappointment and are considering moving due to the decline in service quality. The facility is described as pricey, and some feel it does not offer good value for the money. Overall, Heritage Woods of Charleston has a mix of positive and negative feedback, with a need for improvements in staffing and care quality to meet residents' expectations.
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Care offered at Heritage Woods of Charleston

Care services

  • Activities of daily living assistance
  • Medication management
  • Assistance with bathing

Amenities at Heritage Woods of Charleston

  • Furnished
  • Emergency Alert System
  • Move-in coordination
  • Meal preparation and service
  • Movie nights
  • Housekeeping
  • Community-sponsored activities
    Book club, Happy hour, Cooking classes, Live dance or theater performances, Holiday parties, Dances, Art classes, Has karaoke, Trivia games, Live well programs, Has birthday parties, Wine tasting, Has cooking club, Has wii bowling, Has garden club
  • Pet-friendly
    Dogs, Cats
  • Faith Based
    Protestant services, Catholic services, Devotional activities on site, Devotional activities offsite
  • Special dietary restrictions
    Low / No Sodium

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Seniorly Neighborhood Insights for Charleston, IL (61920)

Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

Total population: 421

47% of population is 50+ years old, 23% is 65+ years old
The poverty rate is 4% lower for this region compared to the Illinois state average, which is 12%

Diversity

0% of population identify themselves as Black, 0% as Asian, 1% as Hispanic, and 100% as White

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