The Village At Kensington Place

The Village at Kensington Place in Meriden, CT, has received mixed reviews from residents and their families. Many have praised the facility for its cleanliness, friendly staff, and variety of activities. The meals are reportedly well-balanced and delicious, and the staff is described as professional, proactive, and genuinely concerned for the residents. Some reviewers have also appreciated the facility's location and value for money. However, there have been several complaints about understaffing, slow response times, and lack of communication. Some reviewers have reported incidents of residents falling due to lack of supervision, and others have complained about lost personal items, including dentures and clothing. There have also been issues with billing, with some reviewers claiming they were charged for services not rendered or not given adequate notice of charges. Despite these complaints, many reviewers have recommended The Village at Kensington Place based on their positive experiences. They have particularly praised the staff's kindness and attentiveness, the quality of the food, and the range of activities available. However, some have advised potential residents and their families to be aware of the potential issues and to carefully review all charges and services.