Ivy Park At Otay Ranch

Ivy Park at Otay Ranch is highly recommended by many for its exceptional services, beautiful and clean facilities, and friendly, professional staff. The community is described as an upscale hotel with a positive atmosphere and a safe, supportive environment. The residents seem to be very happy and satisfied with the extensive amount of activities available, the delicious food, and the overall care they receive. The rooms are spacious, well-maintained, and equipped with necessary amenities like a refrigerator and microwave. The facility also offers various amenities like a gym, music, arts and crafts, a movie theater, a beauty salon, a dining room, a game room, and a library. The staff is praised for their helpfulness, thoroughness, and friendliness. However, there was one instance where a staff member was described as unfriendly. The facility's director, Angie, is particularly commended for her professionalism and assistance. The only negative feedback was about the outdoor courtyard, which was described as prison-like due to its enclosed nature. Overall, Ivy Park at Otay Ranch is highly recommended for seniors, particularly those with dementia, looking for a high level of care.