Brookdale North Oaks

Brookdale North Oaks is a senior living facility that specializes in memory care. The community is small, which is beneficial for those in memory care. The staff is described as kind, respectful, and competent, and they keep families informed of their loved ones' progress. The facility is clean and well-kept, and the rooms are described as nice and decent-sized. The community offers three meals a day with options to choose from, and snacks are also provided. Activities such as musical entertainment and exercise programs are available for residents to engage with. However, some reviews mention issues with staff turnover and short-staffing, which can affect the smooth running of the facility. Some reviewers also mention issues with the quality of meals and the lack of fresh fruit. There are also complaints about the facility's billing practices and lack of communication regarding bills. Despite these issues, many reviewers recommend Brookdale North Oaks to other families. They praise the staff's caring nature and the facility's ability to make residents feel like part of a family. The facility's commitment to keeping residents active and engaged is also commended. However, some negative reviews mention issues with the facility's management and care practices. These include complaints about the facility's high costs, lack of staff training, and focus on financial gain over resident safety. Some reviewers also mention issues with the facility's handling of medical records and prescriptions. Despite these issues, many reviewers recommend Brookdale North Oaks to other families.