The Neighborhood at Madison

The Neighborhood at Madison received mixed reviews. Positive comments highlighted the cleanliness, pleasant smell, and accommodating staff. The pricing was also appreciated, as was the spaciousness and convenience of the one-bedroom apartments. The tour guide was praised for her thoroughness and dedication. However, there were concerns about trip hazards in the showers and the lack of a competent hairdresser. Some reviewers criticized the lack of compassion and adherence to contractual guidelines during the final weeks of a resident's life. There were also complaints about the new management and a call for an investigation into their practices. Some reviewers felt the facility was not worth the cost and worry. However, others praised the new executive director and wellness director, and the improvements they brought. The facility was described as professional, knowledgeable, and caring. Some found it small but family-oriented, while others felt it lacked the energy needed for more active residents. The proximity to golf was a deciding factor for some. Overall, the staff and cleanliness were praised, but the management and some facilities were criticized.