Aegis Living Issaquah

Aegis of Issaquah has received mixed reviews from residents and their families. Many praise the facility for its strong sense of community, frequent communication, and caring staff. The environment is described as warm, friendly, and welcoming, with beautiful grounds and a cozy, family-like setting. The staff is commended for their dedication, professionalism, and compassion. Activities are plentiful and contribute to a happy atmosphere. However, some reviewers have raised concerns about the facility's fee structure, claiming it is complicated and difficult to understand. There have been instances of unexpected fee increases, which some families found difficult to manage. Some reviewers also felt that the quality of the facility declined over time, with caregivers spread thin and residents often left unengaged. There were also complaints about a lack of consistency in care, with staff rotation making it difficult for residents to establish routines and trust. Some reviewers also felt that the facility did not live up to its marketing promises, particularly in terms of personalized care and recreational programming. Despite these criticisms, many reviewers expressed gratitude for the care their loved ones received at Aegis of Issaquah, particularly in the hospice unit. The facility's approach to dementia care was also praised. Overall, while some aspects of Aegis of Issaquah have been criticized, many reviewers have had positive experiences with the facility.