The Lodge At Mallard's Landing

The Lodge at Mallards Landing has received mixed reviews from residents and their families. Many praised the facility for its comfortable, lodge-like atmosphere, excellent food, and variety of activities. The independent living cottages were particularly popular. Some residents appreciated the staff's attentiveness and professionalism, and felt that they were genuinely cared for. However, there were also several negative reviews. Some complained about high staff turnover, lack of parking, and instances of improper medication administration. There were also complaints about unprofessional behavior from management and inadequate staff training. Some reviewers felt that the facility was too large and spread out, which could be overwhelming for some residents. Despite these issues, many residents and their families were happy with the care provided at The Lodge. They appreciated the facility's proactive approach to resident well-being and the open communication with families. Some reviewers also noted that the facility responded well to the COVID-19 pandemic, implementing safety protocols and facilitating safe family interactions. Overall, while there are areas for improvement, many residents and their families found The Lodge at Mallards Landing to be a pleasant and caring environment for seniors.