Carver Heights Estates Senior Living

Elmcroft of Arlington, now known as Carver Heights Estates Senior Living, has received mixed reviews from residents and their families. Many praised the community for its cleanliness, friendly and caring staff, and variety of activities. The food was generally well-received, with some residents appreciating the variety and quality. The rooms were described as comfortable and spacious, and the community's layout was appreciated for its convenience and accessibility. However, some reviewers expressed concerns about the level of care provided, with complaints about slow response times and lack of attention from staff. There were also concerns about high staff turnover and communication issues. Some reviewers felt that the community did not live up to its promises, particularly in terms of providing adequate care for residents with higher needs. The community's pricing was another point of contention, with some finding it reasonable and others considering it too high. Some reviewers also expressed dissatisfaction with the community's handling of insurance billing. Despite these criticisms, many reviewers expressed satisfaction with their or their loved ones' experiences at Elmcroft of Arlington, praising the community's atmosphere and the staff's dedication to resident care. Some reviewers also appreciated the community's commitment to aging in place and its all-inclusive pricing model.