Portland Place

Portland Place is a care home that has received mixed reviews. Many families have praised the staff for their attentiveness, kindness, and respect towards their loved ones. They have also appreciated the communication from the staff and the comfort of knowing their family members' needs are being met. The facility is described as clean, quiet, and homey, with a friendly and helpful staff. The activities offered, such as bingo and physical therapy, are appreciated by the residents. However, some reviewers have raised concerns about the care provided, citing issues such as residents being left in dirty conditions, poor management, and high staff turnover. Some have also mentioned problems with medication management and communication among staff. A few reviewers have also complained about the cost, stating that the care provided does not justify the high fees. Despite these criticisms, many families have expressed their satisfaction with Portland Place and would recommend it to others. They have particularly praised the staff's efforts to make residents feel comfortable and at home. The facility's small size is also seen as a positive, as it allows for a more personalized level of care.