Courtyard Terrace

The reviews for Courtyard Terrace are mixed. Some reviewers praise the staff for their kindness, compassion, and attentiveness. They appreciate the care their loved ones received, noting that the staff treated them with dignity and respect. The longevity of the staff and the leadership of the administrator, Magda, are also commended. However, other reviewers have serious concerns about the facility. They describe it as dirty and rundown, with cramped living quarters and inadequate bathroom facilities. Some reviewers also express dissatisfaction with the activities offered, describing them as crowded and limited to one room. There are also serious allegations of neglect, with one reviewer claiming their mother died due to the staff's negligence. They also criticize the facility for its lack of communication and accountability, as well as for allowing residents to enter others' rooms and take their belongings. Overall, while some reviewers have had positive experiences at Courtyard Terrace, others have had negative experiences, raising concerns about the facility's cleanliness, space, and quality of care.