Merrill Gardens At Willow Glen

Merrill Gardens at Willow Glen has received mixed reviews from residents and their families. Many praised the facility for its cleanliness, comfortable environment, and the compassionate and efficient staff. The executive director, Corinne, was particularly commended for her exceptional leadership. The facility offers a variety of activities and amenities, and the food was generally well-received. However, some reviewers expressed concerns about the facility's high costs and annual rent increases. There were also complaints about the quality of the food and the level of care provided, particularly for residents requiring assisted living. Some reviewers mentioned issues with staff turnover and understaffing, which affected the consistency of care. Despite these concerns, many residents and their families were happy with their experience at Merrill Gardens at Willow Glen. The facility's location, proximity to shopping centers, and the sense of community were highlighted as positive aspects. The staff's efforts to make residents feel at home and their responsiveness to residents' needs were also appreciated. Overall, while some improvements could be made, particularly in terms of staffing and cost transparency, Merrill Gardens at Willow Glen was generally well-regarded by residents and their families.