Independence Village Of Waterford (Inn at Cass Lake)

The Inn At Cass Lake has received overwhelmingly positive reviews from residents and their families. The staff is frequently praised for their friendliness, helpfulness, and compassion. The facility itself is described as clean, upscale, and well-maintained. Many reviewers mention the variety of activities available for residents, including bingo and exercise classes. The food is generally well-received, with some reviewers specifically mentioning the quality of the meals. The facility's management is also commended for their responsiveness and attentiveness. Some reviewers mention that the management has been proactive in addressing any issues or concerns. The transition to the facility is described as smooth and easy, with staff providing assistance throughout the process. The rooms are described as comfortable and spacious, with some reviewers appreciating the availability of kitchenettes and balconies. The facility's location is also seen as a plus, with some reviewers mentioning the proximity to shopping areas. However, there are a few negative comments, with some reviewers mentioning high staff turnover, poor communication from the home health service, and dissatisfaction with the food. Some reviewers also mention that the facility could benefit from improvements such as better internet service and more outdoor space. Overall, The Inn At Cass Lake is highly recommended by most reviewers, with many expressing