Merrill Gardens At Burien

Merrill Gardens at Burien has received mixed reviews from residents and their families. Many praised the facility for its cleanliness, modern amenities, and variety of activities. The location is also appreciated for its proximity to shops, restaurants, and grocery stores. The apartments are spacious, well-lit, and come with a kitchen, dining room, bathroom, and bedroom. Some residents have also praised the sense of community and the friendliness of the staff. However, there were several complaints about the quality of care, particularly in the Memory Care unit. Some families reported inadequate and poorly trained staff, lack of cleanliness, and poor communication. There were also instances of residents' needs not being met and complaints about the handling of residents' deaths. The food quality was another point of contention, with some residents finding it unsatisfactory. There were also complaints about the management's lack of responsiveness to issues raised by residents. Despite these issues, some residents expressed satisfaction with their stay at Merrill Gardens and would recommend it to others. In conclusion, while Merrill Gardens at Burien has many positive aspects, potential residents and their families should carefully consider the level of care and responsiveness of the management before making a decision.