Sunrise At Mount Vernon

Sunrise at Mount Vernon has received mixed reviews from residents, their families, and staff. Many praise the community for its cleanliness, welcoming atmosphere, and organized nursing team. The activities program is also highly commended. Some residents and their families have shared positive experiences about the care provided, the spacious rooms, and the plentiful activities. The dining experience is also generally well-regarded. However, there are also several negative reviews. Some former employees have criticized the work environment, claiming they were overworked and underpaid. There are also complaints about the high turnover rate of care managers and management. Some reviewers have raised concerns about the level of care provided, particularly for residents with advanced health conditions. There are also complaints about the cleanliness of the rooms and the quality of the food. Several reviewers have mentioned issues with staffing, suggesting that there are not enough staff members to adequately care for the residents, particularly during the night. Some reviewers have also raised concerns about the cost of care and the transparency of the billing process. Despite these criticisms, many reviewers have expressed satisfaction with the care provided at Sunrise at Mount Vernon and would recommend it to others.