Magnolia Senior Living Frisco

Reviews for Windhaven Senior Living are mixed. Some reviewers praise the facility for its beautiful, clean, and modern environment, with a boutique-style setup and a high level of care. They commend the staff for being attentive, compassionate, and treating residents like family. The food is also highly praised, with one reviewer mentioning a chef preparing fresh pineapple for a resident. However, other reviewers express serious concerns about the level of care provided. They report instances of poor hygiene, such as dirty gloves being left on tables and oxygen tubes being dropped on the floor. Some reviewers also claim that the staff is often absent or unresponsive, and that meals are served too hot for residents to eat. There are also complaints about a lack of communication from management, with one reviewer stating that they received no calls or updates after their loved one was involved in an accident at the facility. Several reviewers mention that their loved ones fell multiple times due to lack of supervision, and that the memory care unit is understaffed and not safe for residents with dementia. Some reviewers also claim that the facility is more focused on money than on the well-being of residents. In conclusion, while some reviewers are very satisfied with Windhaven Senior Living, others have serious concerns about the level of care and safety provided.