La Sonora at Dove Mountain

The reviews for La Sonora at Dove Mountain in Tucson are mixed. Many reviewers praised the facility's spacious apartments, amenities like a movie theater and bistro, and the knowledgeable and pleasant staff. The care provided in the memory care unit was particularly commended, with one reviewer, a registered nurse, stating it was the best she had ever experienced. The Community Relations Director, Paul Canez, was frequently mentioned for his professionalism, attention to detail, and helpfulness in answering questions and providing tours. However, there were also negative reviews. Some reviewers expressed dissatisfaction with the food, stating that the portions were too small and the quality had declined. There were also serious concerns about the level of care provided, with one reviewer describing it as underwhelming and alarming. Another reviewer criticized the facility for being short-staffed and claimed that residents were treated poorly. They also raised concerns about the facility's handling of a COVID-19 case, suggesting that the virus was brought in by an employee and that families were unfairly prevented from visiting.