Brookdale Shawnee

Brookdale Shawnee is a highly recommended senior living community, praised for its exceptional staff, comfortable environment, and engaging activities. The location is convenient and the sales team is noted for their helpfulness and professionalism. The staff is knowledgeable, particularly in memory care, and they communicate effectively with residents and their families. The team is described as working seamlessly together to handle challenging situations. The community hosts events such as the Mother's Day Tea, which was well-received by attendees. The facility is described as lovely, with delicious food and entertaining activities. The community also organizes field trips for residents, which were greatly appreciated before the COVID-19 pandemic. Residents' families appreciate the care and attention their loved ones receive at Brookdale Shawnee. The staff is described as caring and understanding, making sure residents are well taken care of. The community also provides regular updates on residents' activities through their Facebook page. However, there were a few negative reviews, with one mentioning a COVID-19 outbreak caused by an employee. Another review mentioned misrepresentation of care and services, with long response times and additional charges for services that were not provided. Overall, Brookdale Shawnee is highly recommended for its caring staff, engaging activities, and comfortable environment.