Cedarhurst Of Verona

Cedarhurst of Verona, formerly known as Willow Pointe, has received mixed reviews from residents and their families. Some reviewers praised the facility for its attentive staff, good food, and range of activities. They appreciated the spacious rooms and the homey atmosphere. The facility was also commended for its handling of the Covid-19 pandemic, with staff praised for their dedication and care. However, other reviewers expressed concerns about the quality of care, citing issues such as lack of cleanliness, poor communication, and high staff turnover. Some reviewers reported that their loved ones were not receiving adequate personal care, including regular showers and clean clothes. There were also complaints about the facility's management, with some reviewers stating that issues were not effectively resolved. Several reviewers mentioned that the facility had recently changed ownership, and some felt that the quality of care had declined since the takeover. There were also concerns about the facility's handling of medical emergencies and the level of training of the staff. Overall, while some reviewers were satisfied with the care provided at Cedarhurst of Verona, others felt that there were significant areas for improvement.