New Perspective Twin Ports

The reviews for New Perspective Twin Ports are mixed, with many praising the facility's design, amenities, and the friendliness of the staff. The community is described as beautiful, luxurious, and well-organized, resembling an upscale hotel more than an assisted living center. The atmosphere is warm and inviting, with residents appearing happy and relaxed. The staff is generally praised for their kindness and professionalism, with special mention of the nursing staff and CNAs. However, there are criticisms regarding the management and the quality of the food. Some reviewers express dissatisfaction with certain members of the management team, suggesting they lack the necessary skills and do not listen to their employees. There are also concerns about the consistency of staff engagement and professionalism. The food is described as poor quality and often cold. Despite these criticisms, many reviewers express satisfaction with the care provided to their loved ones. They appreciate the range of activities available, including music programs, swimming, and exercise programs. The transition process from other facilities to New Perspective Twin Ports is also praised as smooth and welcoming. In conclusion, while there are areas for improvement, particularly in management and food quality, New Perspective Twin Ports is generally well-regarded for its facilities, staff, and care services.