Brookdale Castle Gardens

The Hearth at Castle Gardens has received mostly positive reviews from residents and their families. The staff is praised for their friendliness, professionalism, and responsiveness. The facility is described as clean, homey, and well-maintained. The activities offered are appreciated, with residents enjoying a variety of options including bingo, painting, and weekly shopping trips. The food is also well-liked by residents. However, there are some concerns raised about the care services, particularly in the memory care unit. Some reviewers mention issues with medication management and a lack of communication from the staff. There are also complaints about missing personal items and a lack of condolence or sympathy extended to families after a resident's death. Despite these issues, many reviewers would recommend The Hearth at Castle Gardens to others. They appreciate the sense of community and the peace of mind knowing their loved ones are safe and well-cared for. The value for money is also highlighted, with some reviewers noting that the cost is reasonable compared to other facilities.