Pheasant Run Memory Care

The Peaks at South Jordan, formerly known as Pheasant Run, is highly recommended by most reviewers for its exceptional care, especially for patients with Alzheimer's. The staff, including team member Melissa and Executive Director Monique, are praised for their genuine concern, attentiveness, and respect towards the residents. The facility is described as clean, spacious, and beautifully decorated with a variety of daily activities for residents. The Peaks also coordinates with Bristol Hospice, providing much-needed relief for families. However, a few reviewers had negative experiences, including one who reported a lack of communication during a loved one's passing and another who was dissatisfied with the quality of care and staffing levels. Some also mentioned high turnover rates and understaffing during nights and weekends. Despite these issues, many reviewers expressed gratitude for the compassionate care their loved ones received. The staff's understanding of dementia and Alzheimer's was particularly appreciated. The facility's architecture, designed to encourage resident interaction, was also praised. Overall, The Peaks at South Jordan is commended for its professional, knowledgeable staff, variety of activities, and commitment to resident safety and well-being. However, improvements in communication and staffing are suggested.