HarborChase Of Plano

HarborChase of Plano has received mixed reviews from residents and their families. Some reviewers praised the facility for its beautiful buildings, caring staff, and excellent food. They also appreciated the variety of activities offered and the responsiveness of the staff to their concerns. The community was described as clean, modern, and well-run, with a hotel-like atmosphere. However, others had negative experiences, particularly with the memory care unit. They reported issues with medication management, lack of activities for higher-functioning dementia residents, and poor communication from the staff. Some reviewers also mentioned that the facility seemed understaffed and that the caregivers needed better training. Several reviewers mentioned that the facility was expensive, but felt that the cost was justified by the level of care and amenities provided. Others felt that the facility was too large and impersonal, and that their loved ones had difficulty navigating the space. Overall, while many reviewers had positive experiences at HarborChase of Plano, others felt that the facility fell short in providing the level of care and attention their loved ones needed.