The Haven in the Summit

The Haven in the Summit has received mixed reviews from visitors and residents' families. Many praised the facility for its cleanliness, pleasant staff, and unique layout designed for those with memory loss. The facility features three neighborhoods, a Main Street, an ice cream parlor, a full nursery, and a quiet room with a large fish tank. The staff were described as friendly, patient, kind, and compassionate. The facility's security system was also commended. However, some reviewers expressed dissatisfaction with the organization and care provided by the staff. One reviewer mentioned that the facility lost important paperwork and medication orders, leading to confusion and distress. Another reviewer claimed that the staff neglected their mother's care, especially after she was placed under hospice care. The facility's dining area and meals were generally well-received. Some reviewers mentioned that the facility was older but well-maintained. The Haven in the Summit was also praised for its activities, including singing, bingo, and crafts. Despite some negative experiences, many reviewers expressed satisfaction with the care their loved ones received at The Haven in the Summit. Some reviewers mentioned that their loved ones thrived in the facility and enjoyed the freedom and activities it offered.