Arbor Terrace Marlton

Arbor Terrace in Marlton, New Jersey, led by Executive Director Jackie, has received overwhelmingly positive reviews for its exceptional care and services. Jackie was praised for her thoroughness in explaining the various living opportunities and care options. The Engagement Director, Alicia Rastelli, was also commended for her deep care for the residents and her dedication to ensuring a fun and engaging environment. The care team was noted for their friendliness, engagement, and respectfulness, creating a pleasant atmosphere for residents. One reviewer mentioned that their family member had a smooth transition into the facility, while another expressed relief that their mother was receiving the attention, care, and kindness she deserved. The facility itself was described as beautiful, with knowledgeable and kind staff. However, there was one negative review, where a former employee complained about the rude behavior of the Director of Nursing and claimed that the Executive Director was oblivious to ongoing issues. Despite this, the majority of reviews were positive, with many praising the dedication and passion of the staff. Alicia, in particular, was lauded for her creativity and genuine care for each resident. Overall, Arbor Terrace was described as a place where residents are in the best hands.