New Perspective Carlson Parkway

The reviews for Minnetonka New Perspective are mixed. Many reviewers praise the facility for its beautiful surroundings, welcoming atmosphere, and variety of activities. The staff is often described as caring, friendly, and dedicated. However, there are also numerous complaints about the management and staff, with some reviewers describing them as unresponsive, dismissive, and poorly trained. There are also concerns about the quality of care, with some residents reportedly having to wait hours for assistance or reminders for basic tasks like showering. The food quality is described as hit or miss, and there are complaints about slow meal service and kitchen staff not showing up. Some reviewers also express frustration with the on-site manager and corporate operations director, accusing them of blaming residents for issues and ignoring reports of problems. Despite these issues, some reviewers still recommend the facility, particularly for residents who are largely independent and do not require much assistance.