Provision Living at West Bloomfield

Provision Living at West Bloomfield has received mixed reviews from residents and their families. Many have praised the facility for its cleanliness, beautiful surroundings, and friendly staff. The director, Alissa, has been particularly commended for her responsiveness and communication skills. The facility's handling of the COVID-19 pandemic has also been praised, with many feeling that their loved ones are safe and well-cared for. However, some reviewers have raised concerns about staff turnover and the quality of care provided. There have been complaints about slow response times to emergency buttons and pull cords, and some have questioned the administration of medication. A few reviewers have also mentioned that the facility's food quality has declined following changes in the chef staff. Despite these concerns, many reviewers have expressed satisfaction with the facility and its services. They have highlighted the range of activities available for residents, the quality of the food, and the efforts made by staff to make residents feel at home. Some have even described the staff as being like family. Overall, while there are areas for improvement, many reviewers would recommend Provision Living at West Bloomfield to others looking for an assisted living facility for their elderly loved ones.