HarborChase Of South Portland

HarborChase of South Portland has received mixed reviews. On the positive side, the facility is praised for its beautiful, state-of-the-art building and the initial staff were highly valued. The facility also offers a variety of amenities and activities, and the food is reportedly very good. However, there are numerous criticisms, primarily centered around high staff turnover and a perceived lack of support from the corporate team. Many reviewers express concern about the company's focus on appearance over the well-being of residents and employees. There are also complaints about inadequate staffing, poor communication, and a lack of proper care for residents. Some reviewers have reported issues with missed medications and long response times to calls for assistance. There are also concerns about the company's knowledge of local regulations and the high cost of living at the facility. Despite these issues, some reviewers have had positive experiences, particularly those with loved ones in the assisted living section. However, the memory care unit has received more negative feedback. Overall, while the facility has potential, it appears to be struggling with significant operational issues.