Aspired Living Of Prospect Heights

Aspired Living of Prospect Heights has received mixed reviews from residents and their families. Many praised the facility for its welcoming and friendly staff, who were described as caring, attentive, and helpful. The facility itself was often described as clean, well-maintained, and modern, with spacious rooms and a variety of amenities. The food was generally well-received, with some noting the variety and quality of the meals. However, some reviewers expressed dissatisfaction with the facility. Some mentioned issues with staff turnover and language barriers, which they felt negatively impacted the care provided. Others were unhappy with the facility's handling of end-of-life situations, particularly in relation to billing and room clearance. Despite these criticisms, many reviewers spoke highly of the facility's activities and social opportunities, which they felt contributed to a positive and engaging environment for residents. The facility's handling of the COVID-19 pandemic was also praised, with many appreciating the efforts made to keep residents safe and families informed. Overall, while some reviewers had negative experiences, many others were satisfied with the care provided at Aspired Living of Prospect Heights and would recommend the facility to others.