HarborChase Of Palm Beach Gardens

HarborChase of Palm Beach Gardens has received mixed reviews from residents and their families. Many praise the facility for its cleanliness, beautiful facilities, and engaging activities. The staff is often described as warm, welcoming, and caring, becoming like a second family to many residents. The food and the variety of programs available for residents are also highly praised. However, there are also negative reviews, with some claiming the facility is understaffed and does not prioritize the needs of the residents. Some reviewers have reported issues with the level of care provided, with one stating they had to hire private aides due to a lack of care. There were also complaints about the memory care unit, with some describing it as more like a nursing home and poorly managed. The facility's management has been criticized for being slow to respond and for not being transparent. Some reviewers also had issues with the concierge service. Despite these criticisms, many reviewers would still recommend HarborChase of Palm Beach Gardens, particularly for its location, cleanliness, and the quality of its facilities. However, it is noted that the facility is expensive.